No-Return policy

Disclaimer

Medical Advice: The information provided on our website and product descriptions is for informational purposes only and does not constitute medical advice. Customers should consult with a licensed healthcare provider before starting any new medications, supplements, or treatment plans. Our products are intended for use under the supervision and guidance of a licensed healthcare provider.

Product Variability

Results from medications and health products may vary from person to person. Premier Care Centre dba Family Holistic Wellness makes no guarantees regarding specific outcomes from the use of its products.

Limitation of Liability

Premier Care Centre dba Family Holistic Wellness is not responsible for misuse, improper storage, or unauthorized use of medications or health products after delivery. Once the product is delivered to the customer, all risks associated with the product transfer to the customer.

Acknowledgment

By making a purchase from our website, you acknowledge that you have read, understood, and agreed to the terms outlined in this No-Return Policy and Disclaimer. This policy is subject to change at the discretion of Premier Care Centre dba Family Holistic Wellness.

1. No-Return Policy

1.1 Prescription Medications
All sales of prescription medications are final. We do not accept returns or offer refunds on any prescription products. This policy is in place to maintain the integrity, safety, and efficacy of medications as required by federal, state, and health regulations.

1.2 Health and Wellness Products

For over-the-counter medications, supplements, or health-related products, all sales are final. Due to health and safety protocols, we cannot accept returns of any items once they have been shipped or received by the customer.

1.3 Non-Prescription Products

For non-prescription products, including wellness kits or health-related devices, returns may be accepted only if the item is defective or damaged upon arrival. Customers must notify us within 48 hours of receipt to be eligible for a replacement or store credit. Proof of the defect (e.g., photos) may be required.

2. Exceptions to the No-Return Policy

The following exceptions may apply on a case-by-case basis:

Defective or Damaged Products: If a product is found to be defective or damaged during shipping, customers must report it within 48 hours of receipt for a possible exchange or store credit.
Incorrect Order: If the wrong item was sent, please notify us within 48 hours of receipt so we can correct the issue.

To report an issue, please contact us at info@premiercarecentre.com/863-268-2211. Include your order number, proof of purchase, and photos of the defective or incorrect item.